All my restaurant life, I have watched as other restaurant owners were skewered (and salted) by ruthless and inaccurate (they claimed) reviews in Westword. Their shrill hysteria matched the venom of the review, and they would invariably cancel their advertising. Now, at last, there is a club that I can join.
Kyle Wagner's review of the Goosetown Tavern ("Acting Neighborly," April 15) was mean-spirited and laced with misinformation. Based on her review, it appears her research must have occurred before our new chef was hired in March, and yet she didn't bother with such elementary professional courtesy as a phone call to check such facts. Her obsession with acoustics betrays a geriatric sensibility (which, alas, I share) that ignores the youthful clientele living in that neighborhood. And finally, I purchased the historic back bar and booths from the original Goosetown Tavern simply so that they would be saved. Only later did the landlords of the building on East Colfax approach me.
We are in the process of expanding and renovating the bathrooms and installing a full-sized exhaust hood in the kitchen. I hope that Ms. Wagner will see fit to grace us with her palate at that time. Unfortunately, our managers will likely not wait until that time to renew our advertising. It appears your organ of sensationalism remains the best means to reach our audience.
Kyle Wagner's April 22 review of Pacific Star, "Sting for Your Supper," was great. I have been there two times for lunch and twice for dinner, and I agree with her review 100 percent. Quite overpriced for what it delivers, and too many misses versus hits. I hope Pacific Star improves, because it's a great place for celebrations.
Thanks for all the great reviews. I read restaurant columns in many, many papers (I travel quite a bit for business) and think Kyle Wagner is one of the best writers in the industry.
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