By Alan Prendergast
By Michael Roberts
By Michael Roberts
By Amber Taufen
By Patricia Calhoun
By William Breathes
By Michael Roberts
By Melanie Asmar
The girl behind the glass is wearing a form-fitting white cotton shirt, beige cargo pants and sparkling silver high-heeled shoes that lift her three inches off the ground. As people walk by the glass, she strikes a heaven-help-me pose. Her tiny arms thrust toward the sky, her straw-thin legs stand wide in triumph.
She looks like the letter X in platforms.
She freezes the pose for one minute, then regroups with two other well-fashioned girls behind the glass. When they break from the huddle, she returns for another frozen pose: hands on hips, a heel raised, a toe pointed outward. She stares out over the heads of onlookers who gather outside the window.
The vampish poses are right out of today's glossy magazines, and some of the clothes are revealing enough to be banned at school, but the models? The models are only nine years old -- or eight, or seven, or six.
As part of the marketing strategy for Zutopia, which opened in the Cherry Creek mall last spring, the store uses its own customers as live mannequins. In exchange, Zu Kids get a free T-shirt or hat and a certificate that verifies their foray into the fashion business, says store manager Angie Hamm. "They do it for free. It's just a goodwill gesture for the community. It's also a fun, empowering thing for them. We were trying to think of in-store events and new concepts in the mall. We were lucky enough that our window space allows us to do something like this."
Barbara D'Antuono, whose two daughters Kelsey, 8, and Morgan, 6, were posing behind the glass last Sunday, said her girls asked if they could model once they saw other girls doing it the previous weekend. "Now," she says, "they're begging me to buy what they wear."
Indeed. As soon as nine-year-old model Whitney Jones's mother enters Zutopia to pick up her daughter after the 12-to-2 p.m. shift, Whitney says, "Mom, everybody said stuff about my shoes." Then, pointing to her white top and cargo pants outfit, asks, "Mom, Mom, will you buy this, please?"
"We'll see," her mother says. "We'll see."
Inside the store, techno music booms from ceiling speakers, and the place is decorated in ultra-chic, futuresque, Big Brother style; lots of TV monitors blare "ZuTV," and in the back, there's a Nintendo PlayStation. And leopards, quick as they may be, can't seem to escape the grip of Zutopia's fashion designers. Faux leopard skin covers everything: coin purses, evening purses, pillows, hats, cosmetic bags, full-sized garment bags, corkboard and chalkboards.
Zutopia clothing goes for an urban, been-around-the-world look. Many T-shirts are emblazoned with what appear to be characters from Asian languages. One sweatshirt, which sells for $14.99, has the word CUBA printed across the chest, along with a five-point beveled Soviet-style star inside the A. According to the size charts located at the cashier desk, an XXL-sized girl is between twelve and thirteen years old, weighs between ninety and a hundred pounds and has a waist size of 26 1/4 inches. Anyone much bigger or older might as well start shopping at the Gap.
The chance to model for Zutopia is open to anyone who is a member of its customer base, "Generation Z," also known as "tweens" -- somewhere after toddler, yet just before teenager.
The girls -- and occasionally boys -- are allowed to roam through the clothes racks to choose their outfits, Hamm says. "We let them do whatever they want. We just let them run on in there and do their own thing. If we do tell them what to do, it will stifle their creativeness. And they're pretty inventive."
On some weekends, a group of girls appears in the window to sing "Buttercup," from the movie Something About Mary, and another group goes for laughs by holding up witty signs and trying to catch passersby off-guard. "If they get a reaction from somebody outside, they get excited, and that gets them going," Hamm says.
But what these girls do on the weekends at the mall isn't necessarily appropriate during the week. Kelsey D'Antuono says Zutopia's clothing hasn't earned a name at her school yet, partly because the line is so new and partly because some of Zutopia's fashion cuts are prohibited. Kelsey's mother explains that Denison Elementary has rules against exposed belly-buttons, oversized pants, spaghetti-strap tank tops and any other fashion statement that is deemed "distracting to another student."
But Lisa Herzlich, marketing director for the mall, says she hasn't heard any complaints. "A big part of successful retailing is entertainment, standing out in the crowd," she says. "That's a technique that helps you do just that and also helps customers identify you." Herzlich adds that use of child models "really fits into the family feel of their store and adds a dimension of family entertainment to the entire mall."
The company that owns the chain of nineteen Zutopias wouldn't answer questions about live modeling, marketing or anything else, possibly because it is struggling. Zutopia was launched in March 1999 after its parent, Gymboree Corporation, had a financially disastrous 1998. During Gymboree's high times in 1995, shares hit $37. But in October last year, shares fell to a low of $4.06. As early as April 1999 -- one month after opening the first ten Zutopias around the country -- Gymboree reported an increase in net sales of 27 percent from the same period the previous year.