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Service With a Song

You'll be whistling a happy tune after a meal at Bravo!

It's a typical workday, and you have thousands of tasks ahead. You've just come out of a meeting, dozens of clients are waiting for you, and before you can take care of anything, your co-workers are signaling that it's time for you to do that special part of your job, the one that requires those unique skills that got you hired in the first place. So you stand up tall, clear your throat and begin: "The hills are alive, with the sound of music..."

Now you know what it's like to work at Bravo! Ristorante.

As if waiting tables weren't difficult enough -- answering questions about the menu, taking orders, bringing plates, whisking plates away -- servers at this upscale, contemporary Italian eatery in the Adam's Mark Hotel are also required to sing show tunes, opera pieces and, of course, "Happy Birthday," which they perform in a unique way involving their own tune and lots of streamers. Since they also handle the same number of tables as the average server in your average non-musical restaurant, it's comforting to hear that they earn a larger hourly wage for their vocal expertise -- and even more comforting to know they're making a living doing what they enjoy most.

Both the food and the service have Bravo! patrons whistling a happy tune.
Q Crutchfield
Both the food and the service have Bravo! patrons whistling a happy tune.

Location Info

Map

Bravo! Ristorante

1550 Court Place
Denver, CO 80202-5107

Category: Bars and Clubs

Region: Downtown Denver

Details

Antipasto...$11.25
Formaggi misti...$8.25
Calamari fritti...$7.95
Insalata Cesare...$6
Crema d'agilo e cipolle...$5
Ravioli burro e salvia...$16.50
Scaloppine piccata...$22
Abbachio al forno...$29.50
Fettucine carbonara...$11.75
Pizza alla pancetta...$8.75
Pizza margherita...$7.75

303-626-2581
Hours: 11:30 a.m.-2 p.m., 5:30-10:30 p.m. Monday-Thursday
11:30 a.m.-2 p.m., 5:30-11 p.m. Friday
5:30-10:30 p.m. Saturday
5:30-10:30 p.m. Sunday.

Closed Location

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"It was tough at first," says singer-server Kristen Brown. "It's like trying to do any two jobs at once. I had a rough time being competent as a server and making my brain focus on that part of the job, which involves a lot of mental organization and intense concentration, and then switching to a completely different part of my brain, the creative part that just lets go and sings. And then you have to be very organized to make sure your food isn't going to sit there while you're finishing up a song. But singing is what I was meant to do, and this supplements my income from the singing group I belong to."

All of the dinner servers at Bravo! -- there's no singing at lunch, although there's usually a piano player -- are professional singers. The servers keep tabs on each other through the evening, and the minute all of them have a break, they come together for a song. "We never get a breather, really, the way you might in a regular restaurant job," Brown explains. "When we have that rare moment when everyone's been served and it's really a matter of going back around to make sure there's nothing else needed, that's when most servers would run to the ladies' room or chat with other servers. But that's when we sing."

Their singing is wonderful. Although the room has good acoustics and we could have chatted over the music without much problem, we found that we wanted to listen. You're simply not going to hear "Your feets too big, don't want ya, 'cause your feets too big" while you munch on calamari anywhere else in town.

The music would fall on deaf ears, though, if the rest of the Bravo! dining experience weren't also worthy of note. The dining room is open and spacious -- the singers can move easily between the tables -- and decorated in classic hotel-restaurant style: inoffensive, muted tones; billowy, floor-length draperies; a grand piano and formal furniture that isn't so stuffy you can't relax. The tidy kitchen is open to the dining area, and a large, glassed-in wine cellar adds an extra touch of class.

The menu fits perfectly with the setting, offering few surprises beyond very reasonable prices, considering the entertainment factor. But while Bravo! is not the place for innovative or off-the-beaten-path Italian fare, the dishes we tried were well executed and appealingly flavored. Executive chef Doug Ganz grew up on Long Island, where he started working in Italian restaurants at the age of fourteen, and he's cooked in Florida, Amsterdam, the U.S. Virgin Islands and, most recently, the Swan at the Inverness Hotel in Englewood. He has a real eye for detail and presentation, along with an affinity for bold flavors, and they both show to good advantage at Bravo! For example, Ganz's palate-catching antipasto platter -- garnished with fresh raspberries and blueberries -- included portabello slices that had been marinated until the spongy mushrooms absorbed both sweet and sour flavors; lightly seared, rare tuna slices rimmed with a dusting of ground fennel and drizzled with both basil-based and lemon-flavored aiolis; juicy, ripe chunks of honeydew wrapped in straight-from-Parma prosciutto; fresh, hand-selected, oil-slicked arugula leaves; bruschetta topped with diced romas, plenty of garlic and olive oil, and fresh basil; and fresh mozzarella that was heaven paired with thinly sliced soppresata, a ginger-scented, pork-based Basilicata sausage that tastes like salami with class.

The cheese plate, or formaggi misti, was another grazer's paradise, with well-chosen Parmigiano-Reggiano, young goat cheese and Cacio d'Roma, a mild-flavored semi-hard cheese that was perfect with the jumbo water crackers provided. The only thing on the plate that wasn't in tip-top shape was the Gorgonzola, which was drier than it should have been. At first I thought the cheese might be the firmer, naturale style -- as opposed to the sweeter, softer dolce-- but its flat flavor suggested that it was American-made rather than Italian and had simply been cut ahead of time.

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