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Jamie Beal, spokeswoman for Babies "R" Us, agrees. Since opening its first store in 1996, Babies "R" Us has expanded to 256 locations nationwide while many smaller stores have gone out of business, so parents-to-be across the nation now have equal access to every type of product imaginable. "Babies 'R' Us is the quintessential source for everything new and expectant parents need when preparing for baby's arrival, setting up a nursery, traveling with a newborn and establishing a safe environment for baby," Beal says by e-mail. "Parents today have limitless resources available to them to read, listen to or download as much or as little information as possible. This is making parents more savvy than ever before and much more aware of juvenile industry trends.
"Regardless of the mother's age, education or background," she adds, "they are first-time moms together and they all want to make sure they have the must-have items and make the best decisions for their baby."
But many of those must-haves aren't must-haves at all, argues Bart Rivkin, owner of Guys and Dolls, one of several independent baby stores left in the Denver area. "A baby needs very little. They need their parents, they need to be loved, they need to be fed, and they need to be kept dry. So all this fancy paraphernalia that's out there for children — and there is a lot of it — is unnecessary," he says.
Rivkin estimates that a quarter of his customers walk in carrying Baby Bargains, which he says can help parents cut through the clutter — though he worries that some readers may use it to the detriment of their own common sense. "Does the consumer use it as a guide, or do they use it as a bible?" he asks.
Representatives at Babies "R" Us, however, don't like to talk about the book. "Baby Bargains is not currently available in our stores," says Beal. She won't say why.
The Fieldses have an idea. While they declined to serve as expert witnesses in a open class-action consumer lawsuit filed in Pennsylvania against Babies "R" Us for allegedly colluding with baby-product manufacturers to set minimum industry-wide prices, they aren't fans of the country's number-one baby store — which they see as having unfairly assumed the role of expert in all things baby-related. "As parents, we don't have our parents around. They aren't guiding us around these stores," says Denise. "We are looking for authority in life, and since Babies "R" Us sells baby products all day long, we assume they must know something about them."
The command center at Windsor Peak Press is currently helping with some full-scale damage control. Denise is flipping through medical books, looking up baby mortality rates while Alan talks on the phone. "You guys are outnumbered here. It is ugly," he tells longtime family friend Ari Brown, a pediatrician and spokeswoman for the American Academy of Pediatrics who is preparing an op-ed piece for the Wall Street Journal.