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Jeff 06/25/2010 2:49:00 AM
These comments are hilarious, especially the ones that said that Westword should have sent a reviewer who appreciated Root Down more, that maybe Sheehan was "more of a burger and fries guy," or that all of the dishes he ordered just weren't "to his liking." And of course they're backed up by the fact that it's (paraphrasing) "like super crowded and popular and stuff." Guess what? There's a line at the McDonald's drive-through too.
There are plenty of restaurants focusing on local, sustainable ingredients (if that's your thing) that also have talented chefs, thoughtful menus, and flawless execution. Start with Fruition and then tell me how awesome Root Down is.
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Kevin 05/26/2010 10:38:00 PM
Sara, you'll be pleased to know that on the Vista TV segment on Root Down, owner Justin Cucci acknowledges both the jazz tune and the Beastie Boys song as inspirations for the name. It's on YouTube, if you want to check it out.
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sara 02/13/2010 8:18:00 AM
so it's not from the beastie boys song (how we gonna kick it, gonna kick it root down)? Too bad.
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Susie Jane 08/18/2009 8:33:00 AM
I have to wonder if maybe those who say the food was good don't actually know what good food tastes like. Maybe they should eat our more, go to some of the phenominal restaurants in Denver and learn.
This review was right one. And I, like some of the other reviewers, really do want this restaurant to succeed. It does boggle my mind when I walk in and see the place packed and think, "Maybe all of these people are first time diners." It's sort of like a creepy Twilight Zone episode. Everyone is laughing and having a good ole time, feeling cool, loving the vibe, and eating the food...that tastes terrible. Salty, random combinations that you think should be good, just because they're printed on recycled paper and the server's wearing a swell shirt.
I agree, pancakes are incredible. They saved what turned out to be a dismal meal that we waited several hours for due to the kitchen running out of food. We were embarrassed to take our friends there one morning and we tried again when taking our family, only to be embarrassed once more by runny scrambled eggs that still weren't cooked even after being sent back. Then the check came and it felt like robbery.
Please, Root Down, take note of the criticism. If you really want to be great, change some things around. Or, sooner or later people like me will have told everyone she knows that your food is terrible and not to waste their time.
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Peabody 04/30/2009 9:42:00 PM
I ate there a few weeks ago, not too bad. I tried to find some of the dishes Jason had mentioned in his article but they were gone. New restaurants always change so this one should be no exception. That said, everyone needs to relax. Its a review by one individual. If you like the restaurant, go back. If you only go to restaurants that Jason likes, don't go. Enough said.
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Dawn 04/28/2009 6:57:00 PM
Jason,
I really liked your review. I had originally read it in print form, and it ended up on my refrigerator!!
I have eaten at Root Down and just couldn't put my finger on what was off about it (the food, the atmosphere, etc). Your review was detailed and spot on!
Quite frankly, I couldn't write a better review on this place. I don't know if your writings are copyrighted by the Westword, but we'd really really appreciate you putting down a few words about Root Down on www.coloradolocalfirst.com. Thanks!
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TP 04/18/2009 4:38:00 AM
I have been a patron of Root Down since it opened, eating there, on average, more than once a week. My experience has been uniform: delicious, fresh, innovative food, gracious and knowledgeable wait staff, comfortable surroundings, pleasant fellow diners. Thus I was surprised to read Jason Sheehan�s recent review.
His comments are to restaurant reviews what reality television is to theater. Catty comments on the apparent social class of fellow patrons are irrelevant and foolish. His review of the cuisine is unhelpful to prospective diners�general, derogatory terms about a few entrees that are not to one�s personal preference are neither illuminating nor insightful . The entire review smacks of a consideration of the restaurant�s quality per se, but a more general rant on certain aspects of general society. Mr. Sheehan, restaurant reviews should be about the restaurant, not about you.
In reading some of Mr. Sheehan�s other restaurant critiques, I cannot help but wonder why you sent this particular reviewer to this particular establishment. Mr. Sheehan seems to favor the greasy-spoon, extremely casual eatery, which Root Down is anything but. I hope you wouldn�t send a devotee of paint-by-numbers to comment on the latest exhibit at the Denver Art Museum.
Obviously I am not alone in my opinion. Note the groundswell of support among the other comments to Mr. Sheehan�s hatchet job. Root Down has brought something wonderful and unique to the Denver restaurant scene�sustainable establishment serving local produce in flavorful and exciting ways; fundamentals with a twist. You should have assigned a restaurant reviewer able to appreciate this.
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Matt 04/10/2009 6:50:00 PM
Sheehan is on the mark here. I live 4 blocks away and have gone to Root Down a few times. The bar is cool, and the people watching is good, but the food has been marginal at best. I'll stick to the hash and the Cantina menu at Lola, but it will be worth keeping an eye on Root Down. With the crowds they are getting, they can absolutely afford to bring in some kitchen talent. I think they have the perfect set up in there for the Tapas concept, and that would work well in the neighborhood.
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fashum 04/07/2009 4:56:00 PM
I visited Root Down despite the poor review. After visiting last Saturday night, I couldn't agree more with the criticisms. This place is cuisine for the sake of cuisine and deserves few accolades... The food is like going to a barber shop school for a haircut. The restaurant epitomizes an example of an under served market, becoming a restaurateurs market and the artificial demand or "buzz" is the only reinforcement that provides the operators a false sense of success.
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Annie Slocum 04/07/2009 1:17:00 AM
I think you had a bad experience but everything I have tasted including the sliders was fantastic at Root Down! It is uber groovy and hip and maybe you felt out of place but my food has been delicious! I was a fan of Ryan's at the Kitchen and just tasted their food at the IACP event at the DAM and think this restaurant is one of our best.
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Maggiemay 04/04/2009 5:30:00 PM
I agree with the comment above.. sort of like the mass email after mass email that the owners sent to everyone they knew to vote for Root Down for the best new restaurant and every other category they could think of.. Have integrity owners of Root Down!! It will be interesting to see where Root Down is in 6 months. What until the next "hot" spot opens.. still dumb founded with the hype!!
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Todd Bradley 04/04/2009 3:55:00 AM
I get the feeling from reading these comments that a lot of the commenters have never read a Jason Sheehan restaurant review before. This smells of an organized backlash. Did the owners of Root Down send out a memo to have all their employees make some personal attacks on Jason?
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ra 04/03/2009 6:48:00 AM
civil discourse left the building with the tone set in writing the review
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Fred 04/03/2009 4:06:00 AM
Well, as I review the comments that have been made regarding Jason's review I am struck by a couple of things. 1) It's about 50-50 between people who agree with Jason and those who don't. Getting it half right in the restaurant criticism business is pretty good because you can bet a lot of the people who loudly proclaim an opposite opinion either own/work for the restaurant or have some other vested interest. And, 2) Just because you disagree with his review does not give you the right the right to accuse him of high crimes and misdemenors. His job is to give his opinion whether or not you agree with it. I often don't, but I strongly defend his right to give his opinion and shame on you if you don't do so as well. A little civil discourse please.
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Lipster 04/03/2009 4:05:00 AM
Where to start? There are 2 separate issues here.
1. The reviewer is completely out of touch. Sounds as if Salty Dog is more to his liking. How can you knock the effort to bring things to the table from local producers or a water system that lowers the impact of bottling and shipping from some far off place? Because you don't understand it does not make it wrong or comical. When has the clientele ever been any part of what a good reviewer mentions in the same breathe as what they are eating. Who cares what you think of the sleek crowds who could not make it in NYC, SF or LA and what does that have to do with my experience? Shows your true lack of credibility.
2. While I believe, as I have eaten here that the kitchen is misguided, I believe that they are trying. If everyone just ripped off food like Frank Banano and called it their own or produced a restaurant that never took any culinary chances (Poteger & host of other 5280 rated places) what a bland world we would live in.
I like the fact that they went into a unchartered, economically challenged & racially diverse area (the reason why most other denver chefs never thought of this space, but now most asurredly will) and transformed it into something special.
I do applaud them as they figured out that they should give Denverites what they really want, a place to drink in a great hip atmosphere, that is not a corner sports bar. I hope they work the kinks out in the kitchen as things do seem a bit rocky, but most new places need to find their place. Hopefully Root Down will.
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WTFJason 04/03/2009 3:47:00 AM
It's one thing to say you didn't care for the food. People have different tastes & restaurants (particularly those as packed as Root Down) are bound to make mistakes. As a critic, you're expected to tell it like you see it (or taste it.) I can respect that.
It's another thing to go on a childish rant, making personal attacks and more or less sounding like a 13 year-old girl who just broke up with her boyfriend of a week. Really, Jason? I found your "ten restaurants better than root down" article to be immature & outlandish.
With any new restaurant, there are kinks to work out. I personally happen to love Root Down's food, atmosphere, people, decor, etc. I've yet to have a bad experience. But if I did, I certainly wouldn't sacrifice my credibility by throwing some hissy fit over the ordeal.
Why are you so caught up on Root Down, anyway? Do you feel it's your job to slander a restaurant just because you're all cranky about it? Get over yourself & move on. The only thing with poor taste right now is your writing.
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renata 04/03/2009 3:44:00 AM
my husband and i have been in four or five times and we love it. we made it to the virgin run of brunch and went back the next weekend. our eggs were overcooked but we told the server and the kitchen obligingly made us new plates and we had our bottomless mimosas to entertain us. second eggs were perfect and we have no complaints. we've done dinner too and we didn't love everything but they were all well made and the environment and service made up for everything we didn't eat.
sheenan do you really think that the cooks are not talented or lazy? when we were there they were working like crazy and all of our food was good.
please don't listen to this hack writer that prefers to wax poetically rather that rate objectively.
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Mike 04/03/2009 2:06:00 AM
Been there; tried it. And, Jason, you've positively hit the mark: the food leaves a lot to be desired (to put it in a polite manner)!
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Katie 04/03/2009 1:09:00 AM
I agree with Sheehan.. everyone in the business knows that the talent in the kitchen is not there and that basically this place is a joke.. and to think the owner thought he was robbed of best restaurant? Really?
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Brian 04/03/2009 12:11:00 AM
Did you feel a little slighted by the too-hip ambiance of a bursting with success restaurant, Jason? Seriously, Brunch at Root Down is fun. Dinner at Root Down is fun. And isn't that really what people are looking for when they go out for an evening. The folks at Root Down have walked into an unstable economy and have people lining up at the door. I, for one, love it there, and I'm not a fur wearing wanna-be Russian. And why would you ever eat a Tofu Pot Pie, Jason?
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Jim 04/02/2009 8:53:00 PM
Sheehan is waaayyy off base with this review. I couldn't disagree more with his assessment of the food.. Been there three times and the food has been great every time. Great restaurant, ambiance and vegetarian friendly, although not a vegetarian restaurant. Cool place, cool crowd. Can't wait for the warm weather and their wonderful looking front patio
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Denveater 04/02/2009 8:32:00 PM
I had the exact same reaction on my trip there a few weeks ago�from the lingo to the lack of seasoning to the all-around louchery. Glad to see I'm not alone.
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Dennis 04/02/2009 7:42:00 PM
As a vegetarian who eats a lot of veggie burgers, let me just sat that Root Down's veggie sliders are amazing compared to what comes out of a Morningstar or Boca box. I'm sorry that Root Down is vastly more popular and packed than any of your Bonnano haunts.
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Hannah 04/02/2009 6:31:00 PM
I had the tofu pot pie, and I'm not sure what went wrong but let me just say I was ready for a colonoscopy 12 hours later. Was I being punished for being a vegetarian?
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Dave 04/02/2009 4:17:00 PM
I frequently disagree with Jason's picks of great places (Steuben's) but he's right on about Root Down. It is a beautiful place with lots of beautiful people and faboo cocktails. But . . . the food is nothing special. We sampled many of the same dishes (plus several not mentioned) and left shaking our heads. We really, really wanted it to be great and it just wasn't. The mussels are really the only dish that we remember as being tasty. Everything else varied from not memorable to nasty. No rush to go back to spend well over $100 for dinner for two.
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harry 04/02/2009 4:07:00 PM
I could not agree more with Sheehan. I have had dinner twice at Root Down and the food has always been so BAD!! Last time we went for brunch and omelet was disgusting, runny, oozing crap etc. I said the same that the pancakes were great! Steak and eggs were terrible, and I sent back eggs benedict because the hollandaise was plain the worst I have ever tasted, runny, oversalted to hell. Service has always been good though. I guess people either rave about Root Down or just hate it. Seems no middle ground exists.
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Wesley 04/02/2009 3:46:00 PM
Sorry...but this reviewer is way off base. But you know what they say...those who can, do, those who can't, teach, and those who can't teach, criticize. I had one of my best meals in Denver here..and the menu changes every month so there is always soemthing fun and unique to choose from. Perhaps this reviewer is more of a 'burger & fries" type pf guy...there's nothing wrong with that, but if you want to try something you've never had before that's going to be pretty good...go to Root Down.
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allen 04/02/2009 3:27:00 AM
funny how people have to preface a positive response with a sentence saying they are not associated with the restaurant they are praising. since when did jason sheehans reviews determine if a restaurant has "fallen on its face?" i have been to root down a handful of times and i have never had a bad meal or poor service. ive also never seen the restaurant not full, even on a boring tuesday night. kudos to root down for having to take the BS that this political gossip column dishes out. i think sheehan just upped the buzz factor and essentially will bring even more people through their doors. go smoke another one sheehan.
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SomeoneElse'sTab 04/02/2009 12:12:00 AM
Page 1: I get it. You love the space but hate the clientele because they are wealthy, pretentious, good-looking or are-or-think-they-are all three.
Page 2: I get it. You liked half of the dishes because they were creative and/or good. The other half sucked because of what appears to be, circumstantial.
Conclusion: You hate the restaurant because you expected more from the space, wished the clientele was more to your liking, and you think the employees are lazy and/or stupid and/or overworked.
How about more food description, good or bad, and less you?
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Angie 04/01/2009 11:15:00 PM
I live a few blocks from here, and agree the atmosphere is swell. They do a fantastic happy hour - $4 Mohitos, $3 Margs. But the food. Dear God. Last night I ordered shrimp hush puppies from the bar menu and it was one of the most disgusting, over-salted things I've ever put in my mouth. Inedible. Sampled a few other dishes that were at best marginal. And my standards for bar food are not particularly high - how do you screw up fried food?
I'll continue to drink here, and am hopeful that the empty building diagonally across the street gets scooped up and tricked out. Root Down would benefit by some good competition, because it really does feel like the kitchen is just lazy sometimes. With a decent chef running the line, this place could easily be in the same class as Duo and other nearby haunts.
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Leslie Fry 04/01/2009 10:24:00 PM
Crazy. I ate there a few months ago and loved it. I will be there tonight for my mothers birthday- so I will see if it is as good as I remember.
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LM 04/01/2009 10:23:00 PM
Know that I write with no personal investment in Root Down: Do not let this review deter you. I had one of the best meals there I've ever had in Denver. The ambiance is incredible and creative. The food was spectacular. And the service was impeccable. Westword's reviews are often mean-spirited I find. Decide for yourself.
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04/01/2009 10:23:00 PM
Thanks Jason! Some people may rag on your reviews, but you usually just tell it like it is. Everyone's tastes vary.
As for this review, from the start of Page 2 on, I got the distinct feeling that we'll be seeing Root Down on a future episode of Kitchen Nightmares. And, like him or not, I read the rest of the review in the tone of Gordon Ramsey's KN commentaries.
Very sad to see such a highly publicized restaurant fall on its face. Not unpredictable, but just sad. One of the first Highlands restaurants to fail to live up to its promise.
Mike