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Hep C victims speak out about getting stuck by Kristen Parker and Rose Medical Center

"WHERE WERE YOU IN APRIL?"

When Lauren Lollini tested positive for hepatitis C last spring, she suspected she got the virus through surgery at Rose — but her doctors were skeptical.
When Lauren Lollini tested positive for hepatitis C last spring, she suspected she got the virus through surgery at Rose — but her doctors were skeptical.
Hep C Connection executive director Nancy Steinfurth says that the virus is spread through exposure in hospitals "more than most people realize."
Hep C Connection executive director Nancy Steinfurth says that the virus is spread through exposure in hospitals "more than most people realize."

Lauren Lollini was the first. Not the first to be exposed, certainly, and probably not the first to get sick. But she was the first patient to figure out that she had the virus and where it must have come from. "I'm one of the people who got the health department off their ass," she says.

In February, the 41-year-old mother had checked into Denver's Rose Medical Center for kidney stone surgery. The operation seemed to go well. But six weeks later, Lollini began to experience a wave of alarming symptoms. She felt exhausted and had no appetite. At first she thought it was the flu or bronchitis, but that didn't explain the rest of it: dark urine, light stool, a kind of death-warmed-over sense that her body was in great distress.

Lollini lived alone with her fourteen-month-old daughter; there was no other adult to comment on her daily deterioration. She phoned the doctor who'd performed the surgery. "Some office person told me that if I wasn't in pain, I was probably okay," she recalls.

On April Fool's Day, after a week or so of feeling terrible, she went to an urgent-care clinic. The medical assistant at the door took one look at her and asked, "Do you realize you're jaundiced?"

Lollini checked herself in a mirror. Her skin was turning yellow. So were the whites of her eyes. She went straight from the clinic to Rose's emergency room. Her liver seemed inflamed, the doctor said. Probably hepatitis. Time for some bloodwork.

She left the ER terrified. More doctors, more blood tests followed. After a couple of days, they had a definite diagnosis: hepatitis C, a blood-borne virus that's one of the leading causes of chronic liver disease. Fewer than a third of those infected with hep C develop any immediate symptoms. Some people "clear" the infection on their own and never know they had it; others may have the virus for decades before it suddenly erupts. But in severe cases, chronic hep C can lead to cirrhosis, liver cancer and organ failure.

The doctors bombarded Lollini with questions about her lifestyle. The only way to get hepatitis C is through exposure to contaminated blood. It's not easily acquired through sexual contact, and blood transfusions have been screened for the virus since 1992. Consequently, most people diagnosed with hep C are intimately familiar with dirty needles — intravenous drug users, amateur tattoo enthusiasts, or both. (It's estimated that the virus has infected up to 40 percent of the population of U.S. prisons, where makeshift tattoo and drug needles are frequently shared.) Another possible explanation is a needle-stick incident in a health-care setting.

Lollini didn't fit any of the profiles. She believed the exposure had to be a result of her recent surgery. The two doctors she consulted about the disease, both of whom were affiliated with Rose, were skeptical.

"It was very apparent that I didn't have any of the risk factors other than the surgery at Rose," she says. "But I kept hearing, 'Not Rose. That's such a great hospital.'"

State health officials, who are notified of all cases of hepatitis C, were also baffled. But Lollini insisted that the investigation should focus on the hospital. "I knew that if I had gotten it, other people were probably getting infected," she recalls. "Something was going on. It wasn't until another person tested positive for hepatitis C, and they saw that we had surgery two days apart, that the investigation began to look more seriously at Rose."

By early May, state investigators were poring over the hospital's records of both surgeries. After some delays involving blood tests, Rose officials were notified on June 2 of a hepatitis C investigation centering on the hospital's operating rooms. After more reviews of patient and employee files, the hunt focused on Kristen Diane Parker, a 26-year-old OR scrub tech who'd tested positive for hepatitis C — and had been fired in April for drug use.

Questioned by state health officials and Denver police, Parker admitted stealing fentanyl, a potent painkiller used in many surgical procedures. She'd swipe the syringe right off the cart in the operating room when the anesthesiologist's back was turned, she said, substituting a syringe filled with saline. Often the needle she put out for the patient was one she'd already used on herself. Parker had been suspended in April after being caught in an operating room where she didn't belong, then fired when she tested positive for fentanyl. Two weeks later, she was hired at Audubon Surgery Center in Colorado Springs, where she continued to steal drugs and leave dirty needles for patients.

Parker told the detectives she couldn't put a number to how many times she'd done the switch since she'd started at Rose last October. Asked why she did it, she shrugged. "I wish I knew," she said. "I've had trouble with drugs in the past."

Parker was arrested on June 30. She now faces dozens of federal counts of tampering with consumer products and "obtaining a controlled substance by deceit" — charges that neatly avoid having to prove that she knew she had hep C and was intentionally infecting others with the virus. Two days later, Rose officials announced that the hospital would pay for blood tests for 4,700 patients who'd had surgery there between October and April and may have been exposed. Audubon began notifying another 1,200 patients.

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  • 05/26/2011 6:44:00 AM

    The teenagers may get addicted to painkillers because of various reasons which may include experimentation, emotional and physical stress, family history of painkiller addiction, low self-esteem, family tension, relationship problems etc.The most common reason for painkiller addiction among the teenagers is because of the influence of their friends. Sometimes these friends even urge them to try these harmful painkillers. They imitate other addicted peers in school or the addicts in their neighborhood. They generally start with experimentation of these hazardous painkillers but end up with addiction. Dexedrine Addiction

  • Alan Prendergast 01/18/2010 8:32:00 PM

    Thanks, Pam. I appreciate you providing some additional context as well as your help with the original article. And for other readers looking for an update, I would direct you to Michael Roberts' blog on Parker's latest admissions (and my additional comment): http://blogs.westword.com/latestword/2010/01/kristen_parkers_hepatitis-c_co.php

  • "Pam" 01/18/2010 9:50:00 AM

    This is "Pam" from the above article. I am revisiting this article after more Kristen Parker news surfaced this past week. In response to Linda's above comments, I would like to offer some information, because I indeed experienced every detail described in the above story. I contacted Alan Prendergast after stumbling upon his name on a blog. In our over-the-phone meeting, Alan stated that he was not writing an article at the time, but that he was concerned about a lot of what was transpiring vis-a-vis the Rose Hepatitis C scare. I hope you can understand that speaking with a concerned individual was like a Godsend, seeing how Rose had so unsatisfactorily handled my questions and concerns. You see, Rose Hospital left me with no outlet for my anxiety and my many unanswered questions during this ordeal. Talking to Rose nurses on their makeshift "Hep-C hotline" was of little solace given the way they were bound by legal limitations on what they could disclose to people like me (although they were otherwise very kind individuals). Additionally, after I asked whether Kristen Parker had been tested for HIV in addition to Hep C, one nurse even went so far as to tell me that I "should" just get tested for HIV myself, as it would give me a final answer on the matter. I was shocked. And that was not the first bizarre response I had gotten from Rose. As noted in the article, I thankfully tested negative for Hepatitis C and HIV (please note that a follow-up Hep C test and an HIV test from a private lab a were costly out-of-pocket expenses), but the days of waiting were nevertheless agonizing. Alan was kind enough to listen to me in my anxiety-encumbered state for roughly one hour. Yes, I had tested negative for Hep C by the time I spoke with him, but it was nevertheless an emotionally charged matter, and even the act of retelling the story was very distressing. As for the connection to Franklin D. Azar, with whom we are all no doubt familiar, I must say 2 things: 1) Frank Azar needs no help with his advertising, and, 2) I had no idea that there was any relation between him and Mr. Prendergast. I must also say that I feel Alan has handled this story with great professionalism and compassion; to me, this is evident in the article produced. No other Denver journalist of whom I am aware has given such attention and such a voice to the victims of this ordeal as he has in his article. One last note: since we are speaking of lawyers, I must point out that even if I wished to take legal action, I would have no case. In my opinion, my ordeal means nothing to Rose, evidenced by their lack of further communication in the matter... not even so much as a letter of apology has been sent my way for having suffered through this. I would posit that if you asked every person who required a Hep C test after their surgery at Rose, at least 85% would report significant emotional distress. Yet, there is no case for us, not even a small monetary sum to compensate for our trials, and, for that matter, not even so much as a signed apology from those in charge at Rose (my guess is that such a letter would imply culpability). So, we are left with having suffered (albeit to a much lesser degree than those who acquired Hep), and that is all. I am left to conclude that as far as Rose is concerned, those who tested negative, as well as those whose positive tests were not linked to Parker, are "done with" and are of no further interest to them. I hope this helps to clarify matters. If it does not, I would be interested in knowing what further information would be needed to dispel any doubt. This ordeal was hell. I hope that Rose will at least step up and APOLOGIZE to the individuals went in for surgery and came out having been potentially exposed to Hep C. Best wishes to all who have been touched by this ordeal. "Pam"

  • Alan Prendergast 09/24/2009 11:05:00 PM

    Sorry to disappoint you, Linda, but there was nothing to disclose. None of the patients I interviewed are represented by any relative of mine. Some approached me on their own when they learned someone was interested in hearing their side of this story. I have no reason to suspect any of them were less than honest about the very grim ordeal they have been through.

  • Linda 09/23/2009 9:24:00 PM

    I find it interesting that you haven't disclosed that Alan Pendergast is apparently a cousin to attorny Frank Azar - whose ambulance-chasing ads were seeking hep c "victims" the day after the news about patients first needing testing broke. I would wager this article was peppered with Cousin Frank's clients and making their cases in the paper. I must question if their stories are completely honest.

  • Rain39 09/19/2009 11:19:00 PM

    Be wary of HCA. They went through some bad ethical times before and paid a HUGE fine. Their mental health hospitals also had some ethical problems as well. This is all out there on Google, including the fines. I haven't heard much about them in the last decade so I expect they have cleaned up their act but deep in their bones, Hospital Corporation of America from Nashville did have a devious streak. Make sure you hold them accountable for not following their own policies with the tech and harming patients. From my own experience as a legal nurse consultant, they have some major legal issues because of the hep C infections of their patients Good, ethical attorneys with experience and health care consultants must be used to get these cases ready for court. They are powerful and not at all patient-centered. Don't take HCA's word for anything. Get it in writing. Oh, former Republican Senator Majority leader is/was part of HCA. It was founded by his father and his brother has run it.

  • trevor 09/18/2009 4:50:00 PM

    I think more and more should be done to protect innocent people from a tragedy like this. It seems like now a days anyone can get a degree and hardly even work for it. Then they are put with our loved ones and supposed to be automatically trusted with them. Just another example of how our society has become less and less efficient in what we do to protect our youth, and selves. http://www.rainbowofluv.com

  • Mark Brennan 09/17/2009 8:08:00 PM

    Outstanding, balanced article on a deeply troubling subject, Alan. As usual, you've managed quite well to relate a factually complex and nuanced story in a compellingly personal and dramatic narrative. I hope your article will contribute to much-needed changes in the seemingly stringent, but obviously inadequate, protocols in employee screening and surgery, and in monitoring programs, that permitted the evil Ms. Parker to so blithely destroy the lives of so many innocent people in pursuit of her own self-destruction. I am outraged that, in her infinite narcissism and callousness, she has brought suspicion and dishonor on the many conscientious and professional nursing and technical employees of Health One who tirelessly, courageously, selflessly, and honorably work their asses off every day to provide the best possible care to their patients, often doing things that would make most of even the strongest of men collapse in fright. They should turn her over to a few of the many Gunnery Sergeant-tough RNs Health One employs for administration of a "tune-up" she would not likely survive. Better yet, they should turn her over to her victims, along with a barrel of Louisville Sluggers. That might cause the other junkies in the system to conclude there must be a better way to get their fixes.

  • Luke Williams 09/17/2009 4:10:00 PM

    Parker should be tried for the intentional spread of the virus. Even if there were a slim possibility of infection, in her opinion, common sense as a health care worker should have kept her from redistributing the needles she had already used, and potentially shared with friends! These people are lucky that they haven't additionally contracted HIV, and Parker should be punished accordingly. In addition, this story sheds a very bright light on several aspects of hospital care, and will hopefully allow for better protective measures for future patients throughout the country.

  • HCVets 09/17/2009 2:52:00 PM

    If you look hard at the actual data on HCV transmission, you'll see that only 1 in 3.6 get HCV by drugs, the others are exposed though medical/dental, body modifications, and household contact. The stigma is a cover-up... Just look at how many Retired Military and Veterans have it; 2.6 million, compared to the 4 million general public that the CDC acknowledges. Vets are not included in the CDC figures. Visit http://hcvets.com/data/transmission_methods/transmission.htmfor the many other ways this virus is spread. Our advice to patient that do not know how they were exposed ... look at other procedures at this hospital, like Endoscopy, reused vials etc. Here's the latest FDA warning... FDA Studying Cleaning Procedures for Arthroscopic Shavers FDA is investigating a situation in which pieces of tissue were found within certain Arthroscopic shavers even after they were reportedly cleaned according to the manufacturer's instructions. Arthroscopic shavers are devices used in certain orthopedic surgical procedures. If these devices retain tissue after they are cleaned, the entire sterilization process could be compromised. More info from the FDA http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/psn/transcript.cfm?show=90#7 If you have ever witnessed orthopedic surgery you have to wonder how they get those tools all cleaned up afterwards. Now, it appears that maybe they don't. Add to that the spare tissue & bone harvested from embalming rooms and sold to the highest bidder. Our thoughts and prayer are with you ... we know, we care what you're going through. Just wish government would get serious about this virus, stop making it HIV related, it is not the same or spread the same way. HCV is much more contagious. Then we can stop the spread of this virus. No one needs to get infected in this day and age.

  • ZZardoZZ 09/17/2009 9:02:00 AM

    Hmm... Fentanyl... gonna looking out for that...

 
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