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How to register a complaint - or compliment - about the city's law enforcement

Have a complaint regarding a member of the Denver Police Department or the Denver Sheriff's Department? Timing is of the essence: The Office of the Independent Monitor (OIM) encourages you to file any allegation of minor misconduct, such as discourtesy, within sixty days of the incident, and file any more serious complaints within six months. The easiest way to file is through the OIM's website; just go to www.denvergov.org/OIM and click on "Complaint Process."

If that doesn't work for you, you can grab a copy of the form at the Independent Monitor's office on the twelfth floor of the Wellington E. Webb Municipal Office Building, 201 West Colfax Avenue, or at any police, sheriff's or Denver City Council office. Or you can call the Independent Monitor's office at 720-913-3306 and have a copy sent to you. You can then fax the completed form to the OIM at 720-913-3305, drop it off at the OIM's office, or file it with the police department's Internal Affairs Bureau, 1331 Cherokee Street, or the sheriff's department's Internal Affairs Bureau, 5440 Roslyn Street, Suite 320.

What happens next? Complaints sent to the OIM are turned over to the appropriate Internal Affairs bureau, and those bureaus notify the OIM of any new complaints they've received. After looking into the incident and consulting with the Independent Monitor, investigators will take one of five courses of action: file an informal service complaint with the bureau or district where the officer or officers are assigned; recommend that the people involved attend community-police mediation; refer the complaint to an outside agency; dismiss the complaint if internal affairs and the OIM agree it is unfounded, negligible or untimely; or begin a formal Internal Affairs investigation into the incident.

Formal investigations can be time-intensive, with an investigator looking at all the evidence and the OIM reviewing the process. Once the investigation is complete, the commander of the officers involved in the incident makes a finding on the complaint, which is then reviewed by the chain of command, including the chief of police or undersheriff. Finally, the Manager of Safety (who also serves as Denver's sheriff) determines whether or not the officer or officers violated any policies and what discipline, if any, is necessary. Then the complainant receives a letter noting the decision and explaining the reasoning.

If the complainant doesn't like the decision, he or she can ask the OIM to re-review the case. Complaints about the discipline process can also be sent to the mayor's office or the Citizen Oversight Board, which evaluates the OIM's performance. At the same time, if the officers involved are found guilty of misconduct, they may appeal the decision to the Denver Civil Service Commission.

And if the people involved still aren't satisfied? There's always the state and federal courts.

Last year, the Denver Police Department's Internal Affairs Bureau handled 713 citizen and internal complaints; on average, they were closed within 62 days of being filed. Although formal complaints take up the most time, the departments attempt to resolve all cases within 150 days at most; many of the changes to the process over the past few years have been designed to cut down on the time required to handle a complaint.

By the way, compliments about a member of the police or sheriff's departments may be submitted through the same process.

 
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Banks5280
Banks5280

In January of this year, I was involved in a traffic accident with a Denver cop during a heavy snow storm. Despite the fact that I was hit from behind and had minor vehicle damage, the city has yet to compensate me for damages. In fact, the assholes act like the incident never to place! No attempt has been made to contact me and my claim has been ignored. When this incident occurred, I was detained for nearly 2 hours by the crooked-ass cops who tried to "Close Ranks" and protect one of their own. My name was ran across every Law Enforcement data base in America in 5 different languages as a desperate attempt to conjure up some dirt on me. Sorry assholes, no such luck! In fact, I am an Honorably Discharged, Disabled Veteran currently serving on the front lines of this nation's security in the Intelligence Community. No where in the FUCK is my money!!!!!

AnyBodyButObama 2012
AnyBodyButObama 2012

The sheep gives it to the wolf, who in turn gives it to yet another wolf, who then gives it to yet another wolf who accidentally drops it in the waste basket.It's all puff! To do it right, get a lawyer and let him/her file a lawsuit. Also, notify all the news channels. Anything else is a waste of your time.

Seanb1066
Seanb1066

It's so easy to complain about cops, especially when they act like jerks. But everyone seems to forget that (at least from where I sit) the cops aren't acting much differently than the rest of us, Yeah, they carry guns and sticks, and that itself is intimidating. But believe me, if we gave every citizen the same authority you can be sure most would take advantage and abuse it.We seem to think that all cops have somehow emerged from an evil dimension, deviod of any human attributes, taken advantage of and formed by a dark shadow government, with the sole intent of making all of us "innocent" folks terrified and miserable... When in fact all cops went to our high schools, are possibly or best friends, have families, love their spouses and children. Quite truthfully, cops are no different than the managers at Wal-mart, only they have the power and knowlege to kill you if you piss them off.

AnyBodyButObama 2012
AnyBodyButObama 2012

So your take is to give the power to just a few to abuse. Cops also have the highest divorce rate and domestic violence rate of any profession. I don't want them anywhere near my kids or their schools.

Wildreign
Wildreign

I understand what you are saying and I have even dated cops and firemen who were great guys but sometimes got tired of following the rules, but I will tell you what they never got tired of----making other people follow the rules! I feel like this and I have said this sh!t to their faces---If you like being served first, have your word taken over everyone else, being treated for your injuries first, all these firsts---then be the first to stand up and admit when you are wrong!!! No one is perfect and service people are no different. Like the other gentleman said they carry weapons, have taken an oath of trust, but still innocent people die in their own homes and are beaten before they reach the station. all the citizens get is a Blue Wall--that's bull! Abusing power in any job should be subject to discipline---if I abused my power, if you abused yours and we were caught what would happen---what if people were injured or died? Are we still working at our jobs? Help me Sean. I'm bored with the superior attitude cops have toward ordinary people and then when found to be criminals now they have a problem being treated like one!!!

505
505

Then don't date them. Stay away from them. Have nothing to do with them. Don't look at them. Don't get pulled over. Don't keep thinking they are macho and hot. Stop it. Don't talk to them. Don't think about them. Don't interact with them.

Druid0621
Druid0621

Having "the power and knowledge to kill you if you piss them off" IS the difference between cops and us. Ordinary citizens do not hold "public trust", but cops do - and too many of them abuse that trust. I believe that ALL citizens who pass a background/psych evaluation should have the option of being trained in the use of firearms and permitted to carry concealed weapons - without the usual BS fee and nonsense that gets in our way now. After all: when seconds count, the cops are just minutes behind.

Jim
Jim

If you want to make a complaint that will actually get heard check out this site, it's great you can create websites dedicated to reporting what a person or company has done to you and creates a permanent record of it on the Internet. Good luck going through official channels and getting heard back anyone, this route ensures people will hear you and make a real impact: http://www.getpayback.com/

guest
guest

How do you file a concern/complaint about the Medical Licensing Board? If a patient complains and has a legitimate concern, the board informs the doc and the patient is basically told their complaint is dismissed, invalid. Who oversees the Medical board? There are alot of bad doctors here in Denver!

Advocacy Outreach
Advocacy Outreach

Colorado Medical Regulatory Board that oversees with Medical Centers and Clinics. The main problems that Colorado State Legislation who runs and regulates the Colorado Health Care System are so poorly and out of control! Many patients has been dumped, turned down and turned away regulated by Center of Medicaid and Medicare. I strongly to be more proactive to get the private insurances with policy that does not regulated by Center of Medicaid and Medicare Program. They forced and threat to control over patient's care that you cannot been seen the Primary Care Physician, Emergency Department at the Hosptials, Pharmacies, etc. Please write and FLOOD THE LETTERS to State and Federal Legislation to hear your experiences and express of concers with this Colorado Health Care System with State of Colorado and U.S. Congress in Washington, D. C.

Druid0621
Druid0621

Did a doctor fail to give you a prescription that you wanted but didn't need?

ILL Refugee
ILL Refugee

BEHOLD! The bully pulpit in all its splendor. Another example of backhanded reporting aimed at fueling negative sentiment over law enforcement. If our citizens are experiencing higher than average contact with law enforcement officials chances are it is not happening by accident. If you act like a fool someone is going to notice and you will be dealt with according to the laws of the land. Call out cops that use or abuse their power. But take a look at YOUR actions and behavior that lead to the encounter before you complain and spin lies just because you cant read a speed limit sign or find it absolutely necessary to act like a sailor on shore leave when you're drinking downtown.

Druid0621
Druid0621

I have lost much appreciation for law enforcement, now that they have become a revenue source for a profligate and wasteful city government. Arresting people on bogus charges, throwing them in jail, and then dropping the charges AFTER bail has been posted is pure unadulterated BS. "Protect and Serve" has become "Exploit and Abuse."

Jungleambitos
Jungleambitos

You sound like a cop! You should check your actions.

AnyBodyButObama 2012
AnyBodyButObama 2012

Complement? Denver cops?? You mean something like "He's such a good cop, he only hit me twice"? Or, "He only shot my pet once!" Forget it piggly wiggly's , you can't come to my BBQ.Please stay away from my children's schools, I don't want them to be corrupted with delusions of "Cops are good people".

 
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