The first step to creating a business out of love is marketing it. Immediately after she finished boot camp, Richards bought a domain name, created a website and worked with a company that specializes in search-engine optimization to make coloradomatchmaking.com one of the highest-ranking sites of its kind in the area. From there, she chose a clientele niche: For matchmaking, Richards helps wealthy men in their forties through sixties find women who are twenty years younger and a ten out of ten. "Tens don't really exist," Greenwald says. "But nines do."
From there, she synced her brand with Twitter, where she is @denverhitchette, and Facebook, where her company is called Happily Ever Afters. All of her prices are based on Greenwald's fees, and she works month to month with no contracts because Greenwald structured her own business that way. Richards oversees no more than five matchmaking clients at a time, a recommendation that meshes with Greenwald's push for low-volume, high-dollar business. But in the year that she has spent adapting her training, Richards has developed her own rules, too. She often pre-dates women herself to weed out unfit candidates, and her matchmaking services extend to shopping for her male clients and even helping them clean up their electronic footprints. "I don't guarantee a number of dates, and I don't show men photos of the women they're dating, because I want them to trust me," Richards says. "I don't give them contact or name info until right before the date, because I don't want them Googling each other. I have done this enough to know what is best for them, and all they have to do is let me go."
Marea Evans
Rachel Greenwald's list of happily-ever-afters includes her own: She found her husband through her own marketing strategies.
Jim J. Narcy
One of Jaime Richards's earliest successes was finding a mate for her own mother.
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The United States currently houses more single people than any country outside of China and India. Roughly 40 million Americans use online dating sites, and that industry is expected to reach an annual worth of $1.3 billion in 2013. Although many assumed it would be a death knell for yentas, the rise of online dating actually boosted matchmaking in two distinct ways. First, it made it okay to outsource your love life. In the sense that you can write exactly — exactly — what you're into on your dating profile, love is no longer a private experience, and neither is your quest for it. "Today, if you're not online, you're not single," Greenwald says.
Second, people become frustrated with online dating — and that's when a matchmaker's services prove invaluable. That massive process of weeding through potential mates is exhausting, and some of the people winking at you turn out to be married or creepy. It's a tough job to tackle alone, and it's an embarrassing one to mismanage.
"I once had an Orthodox Jewish girl I was working with in New York, and she had been dating someone for four or five dates and let him sleep over," Greenwald says. "Well, the next morning he has to go to temple, but it's Shabbat and it's too far away for him to go without using technology, and he didn't have his tallis, his prayer shawl. She runs to the bathroom and is texting me because she doesn't know whether it's him freaking out about sleeping together or about his tallis."
When Greenwald peeks at her cell phone, the move is subtle, as though she's just reaching for a fork and accidentally encounters her BlackBerry. In case of dating emergencies like the tallis incident, she and her disciples keep their cell phones turned on and are always available to tackle romantic problems as they develop.
A typical date-coaching session with a female client covers a strict regimen of training, refinement and blunt honesty. Before even starting out with a new date-coaching customer, though, Greenwald asks the woman to request a minimum of six letters from friends, family members and ex-boyfriends, explaining why this client has not yet found love. After that, a client will fly in to Denver (most of them are from New York), where Greenwald will book her into a comfortable hotel and then wake her up at eight the next morning to have her makeup and hair done in Cherry Creek.
From there, the client will visit Marea Evans, Greenwald's go-to photographer, to have flattering photos taken for her dating profile. All clients are required to purchase a brand-new push-up bra before being photographed, and Greenwald approves their wardrobe options before the photos are taken. The rest of the day consists of one-on-one date counseling with a short lunch break, during which Greenwald actually stages a pretend date.
All of this work takes time and expertise, and Greenwald encourages the matchmakers she trains to charge heavily for them. Some clients do not even trust matchmakers who do not approach the expensive end of the scale, she points out. The issue of price is frequently debated at her boot camp, though most followers elect to follow Greenwald's scale, or at least an approximation of it. But Boulder dating coach Heidi Wicks has elected to ignore it.
"My feeling is that everybody deserves love, not just the wealthy," Wicks says. "There are a lot of business models that only cater to the wealthy, and that just rubs me the wrong way. I want to be available to people with less money, but I still want to make money."