Last week, we told you about an upgrade to the metro-area broadcasts of Greeley-based public-radio station KUNC via a new translator, at 91.7 FM. But over the past few days, fans of the outlet have noticed persistent interference to the signal. When asked about this issue, KUNC general manager Neil Best forwarded a letter he's been sending to folks who've contacted the outlet with concerns. In it, he expresses doubts that anyone is deliberately trying to cause trouble at the new frequency even as he makes it clear that his staff's working as quickly as it can to diagnose the problem. Read his explanation after the jump:
Letter to KUNC listeners from station general manager Neil Best:
If you like this story, consider signing up for our email newsletters.
SHOW ME HOW
You have successfully signed up for your selected newsletter(s) - please keep an eye on your mailbox, we're movin' in!
Thanks for writing regarding the technical issues you are hearing in KUNC's broadcast.
Normal operating procedure for the station is to use an STL (studio to transmitter link) which sends our programming signal from the studios to the transmitter and antenna site on Buckhorn Mountain, located west of Fort Collins via a microwave path.
There is an unauthorized, local signal that has been sending out brief, spurious signals, starting on Friday, resulting in the clicks and dropouts you are hearing.
We are continuing to search for the source of the problem. In the interim we will switch our delivery service to satellite this afternoon. I apologize for the poor service you have been receiving and for our inability to make a more immediate correction.
Neil Best General Manager KUNC/KRNC