We recently told you about the annual Airline Quality Rating study, in which Frontier Airlines got hammered, particularly in the area of customer complaints. Turns out, though, that another carrier -- Spirit Airlines, which wasn't included in the AQR report -- has generated more gripes than Frontie ... More >>
Despite sales and other changes in recent years, Frontier still likes to portray itself as Denver's hometown airline. But few will feel much hometown pride over the carrier's performance in the annual Airline Quality Rating study. Frontier tumbled from the top ten (of fifteen total) in overall qual ... More >>
The Federal Trade Commission released its 2011 list of consumer complaints, and Colorado topped the charts for a second consecutive year, with the most reported per-capita consumer fraud complaints in the nation. Greeley -- ranked No. 1 for large U.S. metro areas -- joined Colorado Springs, Boulder ... More >>
Qwest customer-service rep
Colorado Consumer Line
While US West delayed service for months, the company stockpiled millions.
Who keeps an eye on Colorado's car dealers? The dealers themselves.