Consumer Protection

  • Blogs

    November 26, 2014

    Zen Magnets Continues to Find Positives and Negatives in Challenging the Feds

    Denver-based Zen Magnets, founded in 2009 by University of Colorado grad Shihan Qu, has been waging an unusual battle against the federal government -- and the Consumer Product Safety Commission, in particular -- over the past two years. The subject of our October 9, 2014, cover story, "Magnetic At ... More >>

  • Blogs

    October 8, 2014

    Denver's Zen Magnets Is Fighting the Federal Government Over Its Ban of Tiny Magnet Balls

    Smart and self-assured, with jet-black hair and the faintest of goatees, Shihan Qu is the reigning king of magnet balls. His ascension to the throne wasn't so much the result of hard-won battles against other magnet magnates as it was the outcome of a process of elimination. While other companies th ... More >>

  • Blogs

    April 11, 2014

    Spirit Airlines sucks hardest in new complaints survey, but Frontier's gaining fast

    We recently told you about the annual Airline Quality Rating study, in which Frontier Airlines got hammered, particularly in the area of customer complaints. Turns out, though, that another carrier -- Spirit Airlines, which wasn't included in the AQR report -- has generated more gripes than Frontie ... More >>

  • Blogs

    April 7, 2014

    Frontier gets hammered in latest airline quality study, finishes last in customer complaints

    Despite sales and other changes in recent years, Frontier still likes to portray itself as Denver's hometown airline. But few will feel much hometown pride over the carrier's performance in the annual Airline Quality Rating study. Frontier tumbled from the top ten (of fifteen total) in overall qual ... More >>

  • Blogs

    February 22, 2013

    Kasel Associates Industries, subject of smell complaints, recalls more pet treats

    Back in December, we told you about a group of neighbors in RiNo who have been raising a stink over what they say are "putrid" smells coming from a pet treat factory called Kasel Associates Industries. The same month that the factory's owner sued the neighbors for harassment, batches of his products ... More >>

  • Blogs

    August 22, 2012

    Reader: Should we outlaw everything that could kill you if swallowed?

    Yesterday, our Sam Levin wrote about Zen Magnets, a company being targeted by the Consumer Product Safety Commission despite there being no history of anyone being injured by any of its products. The post brought this response from a reader who sees the action as a step too far.

  • Blogs

    August 21, 2012

    Federal agency targets Denver magnet company with no history of injury

    In the wake of the mass shooting in Aurora a month ago, gun-control advocates in Colorado and across the country have upped the ante in pushing for stricter policies. And at the same time, some people in Denver are wondering why the federal government is trying to shut down a local business that sel ... More >>

  • Blogs

    March 1, 2012

    Fraud complaints: Colorado is number one again, Greeley tops metro areas

    The Federal Trade Commission released its 2011 list of consumer complaints, and Colorado topped the charts for a second consecutive year, with the most reported per-capita consumer fraud complaints in the nation. Greeley -- ranked No. 1 for large U.S. metro areas -- joined Colorado Springs, Boulder ... More >>

  • Blogs

    June 21, 2011

    Martha Stewart glass table explodes, and not for the first time (PHOTOS, VIDEO)

    Martha Stewart.​Martha Stewart drew blood on Father's Day. Or at least a glass patio tables marketed under the Martha Stewart Living brand did. According to Arvada's Nancy Passarella, she and her family were sitting down for a meal when the table shattered for no particular reason -- and they ... More >>

  • Blogs

    March 11, 2011

    Colorado's No. 1 in fraud complaints: Greeley, Boulder, Fort Collins & CO Springs in top 15

    ​Statistics compiled by the Federal Trade Commission show that Colorado had the highest per-capita rate of consumer fraud complaints in the nation last year. According to the FTC's Consumer Sentinel Network report for 2010, Greeley, Boulder, Fort Collins and Colorado Springs all ranked among t ... More >>

  • Blogs

    March 7, 2011

    Top 10 consumer complaints in Colorado in 2010 and early 2011

    ​The Colorado Attorney General's Office has compiled its list of the top 10 complaints it received in 2010 -- an unhappy roster broken down generically and specifically. In both cases, gripes about rebates hold the top spot. But when it comes to businesses by name, the outfit that prompted the ... More >>

  • Blogs

    January 3, 2011

    What week is it? A breakdown of everything you could be celebrating, January 3-9

    We're still unclear on why the caged bird sings.​The Christmas-New Year's stretch is over. The presents are opened, the fruitcakes eaten and the splurged-on "holiday cognac" consumed in a flurry of inappropriately commingled bodily fluids and chemically repressed despair, leaving you spent, ex ... More >>

  • Blogs

    December 17, 2009

    Toss your cookies (if they're from Melissa & Doug)

    Cookies and sprinkles and barium, oh my!​This Melissa & Doug wooden slice and bake cookie set seemed like the perfect gift for that toddler with baker aspirations. Unfortunately, among the painted-on sprinkles and icing, Health Canada discovered an unwanted ingredient: barium. Excessive amoun ... More >>

  • Blogs

    December 7, 2009

    Total Recall: Slim Fast is the latest yank from the FDA

    Slim-Fast. Now with harmful micro-organisms​As an ongoing public service, we would like to draw your attention to another FDA food recall. (As we reported here last week, the FDA recently recalled nearly 111,000 pounds of frozen beef steak fritter.) Why? Because any opportunity to explore the ... More >>

  • Blogs

    June 25, 2009

    Swift beef recall: Beware of tainted "Butt Ball Tip"

    Yesterday, Greeley's own JBS Swift Beef Co. recalled over 41,000 pounds of meat contaminated with O157:H7 E.coli bacteria, according to the U.S. Department of Agriculture's Food Safety and Inspection Service. The stuff went out on April 21 to enterprises in Colorado and a dozen other states rangin ... More >>

  • Blogs

    January 16, 2009

    Ca-toff-strophe for Enstrom's

    After my recent blog about fast-casual chains in Colorado, someone posted an odd comment that didn't really pertain to what I had written about. The gist of it was that Enstrom's candy company had produced mass batches of faulty candy unbeknownst to her friend, who'd shipped ten boxes as presents, a ... More >>

  • Blogs

    December 15, 2008

    Top 5 assholes I'd like to throw my shoes at

    Like so many others around the world, I was awed by the spectacle of President Bush ducking to avoid a pair of shoes hucked by Iraqi TV journalist Muntadar al-Zeidi at a news conference yesterday. Apparently, flashing footwear at someone is one of the worst insults a person can give in Arab culture. ... More >>

  • Blogs

    April 18, 2008
  • Blogs

    April 18, 2008

    Breakfast of Champions

    We don’t do a lot of reporting on food recalls here, but this recent one really caught my eye. “On April 5, Malt-O-Meal announced that it was voluntarily recalling its unsweetened Puffed Rice and unsweetened Puffed Wheat Cereals produced with ‘Best If Used By’ codes between April 8, 2008 (c ... More >>

  • News

    October 18, 2007

    Baby Bargains Dishes Dirt

    Alan and Denise Fields are on a mission to warn new parents about the baby/industrial complex.

  • News

    December 14, 2006

    To Your Health

    Jay Reinan and John Gordy win big against Mariner Health Care.

  • News

    May 4, 2006

    Peter Knobel, Phone Home

    Interesting developments in a developer's background.

  • Music

    August 18, 2005

    Q: Are They Old Men?

    A: Almost -- but Devo's audience is getting younger.

  • Music

    August 4, 2005


    Songs That Make No Sense (Noise Buffet Records)

  • News

    December 2, 2004

    Fat Chance

    An electronic gizmo that promises six-pack abs short-circuits.

  • News

    October 3, 2002

    Viva Las Villa!

    Builder Paul Lambert's dream house is the hit of the show homes, but homebuyers and creditors are raining on his parade.

  • People & Places

    April 4, 2002

    Best Next Job for Qwest CEO Joe Nacchio

    Qwest customer-service rep

  • Goods & Services

    April 4, 2002

    Best Cheap Appliances

    Sears Outlet Store

  • Goods & Services

    April 4, 2002

    Best Cheap Computers

    Surplus Computer Store

  • News

    November 1, 2001

    Eat Your Words

    Essay contests seem like a fun way to sell a business. But sometimes, everyone's a loser.

  • News

    August 23, 2001

    High and Dry

    Spanish-speaking workers are dishing dirt on a local landscape company.

  • Goods & Services

    March 29, 2001

    Best New Consumer Service

    Colorado Consumer Line

  • News

    March 22, 2001

    Girls just want to have fun.

    Women's selling circles are an old tradition.

  • Best of Denver

    June 29, 2000

    Best unretirement

    Vic Cionetti

  • Best of Denver

    June 29, 2000
  • News

    November 11, 1999

    Liars on the Line

    While US West delayed service for months, the company stockpiled millions.

  • News

    October 28, 1999

    Fast, Cheap and Out of Control

    When the housing boom hit Longmont, city inspectors missed a few steps.

  • News

    September 16, 1999

    Stretching the Limits

    Limo companies ride out a debate over longer vehicles, safety and lost tax revenues.

  • News

    June 17, 1999

    It's About the Law

    Rebecca Rivera went to John Elway AutoNation looking for a fair deal, but she's still spinning her wheels.

  • News

    January 21, 1999

    Did the Earth Move for You, Too?

    Homeowners, builders and legislators are heaving over the Front Range's swelling soils problem.

  • News

    January 14, 1999
  • News

    September 10, 1998

    The Poison Pill

    An internet venture goes bust, leaving some of Colorado's biggest business names with a major headache.

  • News

    February 5, 1998

    Take It for a Ride!

    Who keeps an eye on Colorado's car dealers? The dealers themselves.

  • News

    May 15, 1997

    The Big Queasy

    The junk-food guinea pigs of Grand Junction have had some strange gut reactions to olestra.

  • News

    April 24, 1997

    Footing the Bill

    How lobbyist Pancho Hays gave the boot to tenant-rights legislation.

  • News

    May 9, 1996

    Adding Insult to Injury

    Pulling the plug on attorney advertising could get somebody sued -- including the State of Colorado

  • News

    March 8, 1995



  • News

    June 22, 1994