We recently told you about the annual Airline Quality Rating study, in which Frontier Airlines got hammered, particularly in the area of customer complaints. Turns out, though, that another carrier -- Spirit Airlines, which wasn't included in the AQR report -- has generated more gripes than Frontie ... More >>
Despite sales and other changes in recent years, Frontier still likes to portray itself as Denver's hometown airline. But few will feel much hometown pride over the carrier's performance in the annual Airline Quality Rating study. Frontier tumbled from the top ten (of fifteen total) in overall qual ... More >>
Back in December, we told you about a group of neighbors in RiNo who have been raising a stink over what they say are "putrid" smells coming from a pet treat factory called Kasel Associates Industries. The same month that the factory's owner sued the neighbors for harassment, batches of his products ... More >>
Yesterday, our Sam Levin wrote about Zen Magnets, a company being targeted by the Consumer Product Safety Commission despite there being no history of anyone being injured by any of its products. The post brought this response from a reader who sees the action as a step too far.
In the wake of the mass shooting in Aurora a month ago, gun-control advocates in Colorado and across the country have upped the ante in pushing for stricter policies. And at the same time, some people in Denver are wondering why the federal government is trying to shut down a local business that sel ... More >>
The Federal Trade Commission released its 2011 list of consumer complaints, and Colorado topped the charts for a second consecutive year, with the most reported per-capita consumer fraud complaints in the nation. Greeley -- ranked No. 1 for large U.S. metro areas -- joined Colorado Springs, Boulder ... More >>
Martha Stewart.Martha Stewart drew blood on Father's Day. Or at least a glass patio tables marketed under the Martha Stewart Living brand did. According to Arvada's Nancy Passarella, she and her family were sitting down for a meal when the table shattered for no particular reason -- and they ... More >>
Statistics compiled by the Federal Trade Commission show that Colorado had the highest per-capita rate of consumer fraud complaints in the nation last year. According to the FTC's Consumer Sentinel Network report for 2010, Greeley, Boulder, Fort Collins and Colorado Springs all ranked among t ... More >>
The Colorado Attorney General's Office has compiled its list of the top 10 complaints it received in 2010 -- an unhappy roster broken down generically and specifically. In both cases, gripes about rebates hold the top spot. But when it comes to businesses by name, the outfit that prompted the ... More >>
We're still unclear on why the caged bird sings.The Christmas-New Year's stretch is over. The presents are opened, the fruitcakes eaten and the splurged-on "holiday cognac" consumed in a flurry of inappropriately commingled bodily fluids and chemically repressed despair, leaving you spent, ex ... More >>
Cookies and sprinkles and barium, oh my!This Melissa & Doug wooden slice and bake cookie set seemed like the perfect gift for that toddler with baker aspirations. Unfortunately, among the painted-on sprinkles and icing, Health Canada discovered an unwanted ingredient: barium. Excessive amoun ... More >>
Slim-Fast. Now with harmful micro-organismsAs an ongoing public service, we would like to draw your attention to another FDA food recall. (As we reported here last week, the FDA recently recalled nearly 111,000 pounds of frozen beef steak fritter.) Why? Because any opportunity to explore the ... More >>
Yesterday, Greeley's own JBS Swift Beef Co. recalled over 41,000 pounds of meat contaminated with O157:H7 E.coli bacteria, according to the U.S. Department of Agriculture's Food Safety and Inspection Service. The stuff went out on April 21 to enterprises in Colorado and a dozen other states rangin ... More >>
After my recent blog about fast-casual chains in Colorado, someone posted an odd comment that didn't really pertain to what I had written about. The gist of it was that Enstrom's candy company had produced mass batches of faulty candy unbeknownst to her friend, who'd shipped ten boxes as presents, a ... More >>
Like so many others around the world, I was awed by the spectacle of President Bush ducking to avoid a pair of shoes hucked by Iraqi TV journalist Muntadar al-Zeidi at a news conference yesterday. Apparently, flashing footwear at someone is one of the worst insults a person can give in Arab culture. ... More >>
We don’t do a lot of reporting on food recalls here, but this recent one really caught my eye. “On April 5, Malt-O-Meal announced that it was voluntarily recalling its unsweetened Puffed Rice and unsweetened Puffed Wheat Cereals produced with ‘Best If Used By’ codes between April 8, 2008 (c ... More >>
Alan and Denise Fields are on a mission to warn new parents about the baby/industrial complex.
Jay Reinan and John Gordy win big against Mariner Health Care.
Interesting developments in a developer's background.
A: Almost -- but Devo's audience is getting younger.
Songs That Make No Sense (Noise Buffet Records)
An electronic gizmo that promises six-pack abs short-circuits.
Builder Paul Lambert's dream house is the hit of the show homes, but homebuyers and creditors are raining on his parade.
Qwest customer-service rep
Sears Outlet Store
Surplus Computer Store
Essay contests seem like a fun way to sell a business. But sometimes, everyone's a loser.
Spanish-speaking workers are dishing dirt on a local landscape company.
Colorado Consumer Line
Women's selling circles are an old tradition.
While US West delayed service for months, the company stockpiled millions.
When the housing boom hit Longmont, city inspectors missed a few steps.
Limo companies ride out a debate over longer vehicles, safety and lost tax revenues.
Rebecca Rivera went to John Elway AutoNation looking for a fair deal, but she's still spinning her wheels.
Homeowners, builders and legislators are heaving over the Front Range's swelling soils problem.
An internet venture goes bust, leaving some of Colorado's biggest business names with a major headache.
Who keeps an eye on Colorado's car dealers? The dealers themselves.
The junk-food guinea pigs of Grand Junction have had some strange gut reactions to olestra.
How lobbyist Pancho Hays gave the boot to tenant-rights legislation.
Pulling the plug on attorney advertising could get somebody sued -- including the State of Colorado
MEANWHILE, BACK AT THE RANCHETTE, TWO DEVELOPERS GET DOWN AND DIRTY.
AND THROW AWAY THE LIMON PRISON'S LOCKS, WHILE YOU'RE AT IT.