In the brave new world of telecommunications, US West has an ace up its sleeve: the residential phone customer.
US West customers in Louisville and Lafayette reach out and touch...someone.
WHY DID THIS CUSTOMER'S PHONE LINE LIE ON THE GROUND FOR TWO YEARS UNTIL A STATE WORKER CUT IT? CALL US WEST.
THE PUC PUTS A SMALL PHONE CARRIER ON HOLD-UP.
PAY-PHONE ENTREPRENEURS USE THE BIBLE AND SHARP SALES TACTICS TO BATTLE FOR BUSINESS.