Continental Airlines probably should have known better.
After all, the airlines have long understood that pacification of terrified passengers in a time of crisis keeps a bad situation from getting worse. The purpose behind those oxygen masks that drop from the ceiling of the plane? Oxygen gets you high, making potential crash victims, in the words of Fight Club 's Tyler Durden, "calm as Hindu cows."
So why on earth did Continental spirit the shaken passengers of Flight (term used loosely) 14