Reader: Food is great at New Saigon, but the service doesn't come close to courteous

This week Mark Antonation's travels along Federal Boulevard finally reached New Saigon, one of the city's oldest Vietnamese restaurants, and definitely its most popular...despite some concerns regarding surly waiters. Although Antonation and his family encountered nothing but friendly faces when they stopped in, Laura Shunk had a different experience when...

By Patricia Calhoun

July 12, 2013

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This week Mark Antonation's travels along Federal Boulevard finally reached New Saigon, one of the city's oldest Vietnamese restaurants, and definitely its most popular...despite some concerns regarding surly waiters. Although Antonation and his family encountered nothing but friendly faces when they stopped in, Laura Shunk had a different experience when she reviewed New Saigon eighteen months ago. See also: - New Saigon is still new to a few - Fans flock to New Saigon for the food, not the service - Photos: In the kitchen at New Saigon

Says Denver Dave:

Well, I am a long time fan of New Saigon. I think the food is great but I have to say I have yet to have service that even resembled courteous. Usually I am happy to have someone acknowledge my existence and deliver a check. Not rude exactly, just no interest in serving you if you aren't Asian.

Have you eaten at New Saigon lately? How did you like the food? The service?

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Patricia Calhoun is editor-in-chief of Westword, the alt-weekly she co-founded in September 1977. She’s been inducted into the Colorado Press Association Hall of Fame, the Association of Alternative Newsmedia Hall of Fame and the Colorado Restaurant Association Hall of Fame. She’s also received dozens of local, state and national awards for writing, including first place for feature writing and first place for column writing with the Society of Professional Journalists. Patricia is a weekly commentator on Colorado Inside Out, PBS 12's public affairs roundtable, which has won two Emmys.

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