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The new math behind Denver Health response times

Time is of the essence at Denver Health.
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The Denver City Council's finance committee yesterday approved a one-year, $51.9 million operating agreement with the Denver Health and Hospital Authority -- with one significant change over the previous contract: Denver Health has agreed to peg ambulance response times to when an emergency call comes in. As Jared Jacang Maher reported five months ago in "Delayed Emergency Response," Denver Health had been calculating response times from when an ambulance was dispatched. And in emergency situations, delays can be deadly. -- Patricia Calhoun

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