When Did Customer Service Become "HEY GUYS" Verbal Bombs and Fist-Bumping Clerks?

Denver blog posts would like to welcome you to the marketplace. At our Show and Tell Blog, Bree Davies explores retail and the lost art of customer service. At Colorado Pols, Michael Bowman writes about "the Chamber, a Con, a Watermelon Farmer -- and Bad Math." South Stands Denver's John...

By Michael Roberts

September 4, 2014

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Denver blog posts would like to welcome you to the marketplace.

At our Show and Tell Blog, Bree Davies explores retail and the lost art of customer service.

At Colorado Pols, Michael Bowman writes about "the Chamber, a Con, a Watermelon Farmer -- and Bad Math."

South Stands Denver's John Reidy on Wes Welker and the "rules are rules" reality of the NFL.

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Michael Roberts began his career with Westword in 1990 as music editor. In 1999, he took on a new role, full-time media reporter, as author of a column called The Message. In 2008, he became the lead writer for Westword's news blog, The Latest Word, a position he held until January 2023. Michael continues to freelance for Westword, covering everything from business to sports and the media; he also contributes to Jazziz, a national music magazine. He holds a bachelor's degree from what is now Colorado Mesa University and master's degrees from the University of California, Los Angeles, and Northwestern University.

Contact: Michael Roberts

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