But mistakes happen, and our readers recall some doozies. Says Jan89:
Many years ago, there was a cafeteria-style restaurant downtown that served many variations of chili. The guy in line behind me wasn't paying attention and dumped his bowl of chili down my back and the restaurant staff did nothing. It obviously was not their fault, but there was not even an offer to help me clean off my winter coat, which was dripping with chili. I had to go back to work to clean up and did not get the lunch that I had already paid for. I never went back to the restaurant.Nor did many other people, apparently, since the place is gone.
What's your worst restaurant mistake story? And what did the managers do to compensate? Spill the details below.
Read Gretchen Kurtz's review of The Kitchen Next Door here.
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