Minutes count at happy hour, says Gretchen Kurtz. On a recent visit to Bubu Lowry, she found a server willing to stretch happy-hour timing, and that made her time there much happier. But Gabor responds:
Why should the hospitality be any different than any other industry? It is not a secret it is exactly the same, we have rules that we have to follow.
If a train time is at 6:30pm and you miss it because of traffic, should the train wait one more minute? They do not care about any traffic jam, accident, etc. If the departure time is 6:30pm, it will leave at 6:30pm...
Yes...one minute is important..
Where will you be going for happy hour tonight? And how far an you stretch that happy hour?
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