"We're supposed to be known for our service," Noel said sadly when I related the service screwups. "I'm really disappointed, and I can assure you we're going to correct it. I'll just have to give everyone a nice talking-to."
Well, charity does begin at home.
Strings, 1700 Humboldt Street, 831-7310. Hours: 11 a.m.-11 p.m. Monday-Saturday; 5-10 p.m. Sunday.