"I am extremely proud of our hotel's achievement, which could not happen without the genuine, personalized care our ladies and gentlemen provide to our guests every single day," general manager Steven Janicek said in a statement announcing this latest honor. "By enlivening the Ritz-Carlton service philosophy at every interaction, maintaining this coveted rating was possible."
The AAA Diamond Rating Process is considered North America's premier hotel-rating program; only .3 percent of all hotels that AAA inspects meet their industry standards to achieve five diamonds. The Ritz-Carlton, Denver is a four-time recipient of this award.
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