Should the dish have been comped? The whole meal? And does this story belong on Cafe Society at all?
It's an interesting ethics issue to me. No doubt this will get undue attention for one probably random dining event. It can indicate a larger infestation, or it can simple bad luck. Is it really right to report it and publicize it? I guess Westword will have to answer that question for themselves but for me I probably wouldn't report it. I was in one of the best restaurants in Denver three weeks ago, and I had the very unpleasant experience of having something caught in my teeth from my salad, and when I tugged it out, it was a long black hair. I practically gagged, but you know what, I didn't complain about it or say anything because I knew it would spoil the good time with my wife and friends. And what could the restaurant really do about it? Is a 50 dollar refund going to fix anything if it was an accident? It's a hair, and who knows whether some poor kitchen practices led to it being in my salad or whether it was just was bad luck. You are naive if you don't believe they haven't eaten all sorts of feces, mucus, hairs, bugs, ecoli, salmonella etc. from their own kitchens or from the finest restaurants in the world. The quality of restaurant can probably lower the probability of these things happening, but eliminating them altogether is an impossibility. A cockroach isn't going to kill you, and you will just have to accept it as one of the risks of living in this world.
What do you think Da Lat should have done for this diner? What would you have done if you were the diner? And why is that plate so clean? Post your thoughts below, or join the conversation already under way here.