Earlier this month, Tom Downey, the head of the department, sent this letter to the Auditor's Office:
For the record, the Denver Department of Excise and Licenses won our Best Customer Service award in the Best of Denver 2013. Here's the copy for that award:
Business at the Denver Department of Excise and Licenses has been booming since medical marijuana centers were added to its task list. But director Tom Downey and his dedicated staff have done their best to make any wait pleasant. In 2011, Downey not only put a Westword rack in the waiting area, but he installed a frozen-margarita machine, too. The latter lasted only a week, but the frozen-yogurt machine he added last December has done much better. There's just one problem: Department employees are so efficient, customers barely have time to pick up their spoon and dig into the treat.
The meeting is open to the public in the Parr-Widener Library at City Hall, 1437 Bannock Street; it will also be broadcast on Channel 8. More from the Calhoun Wake-Up Call archives: "Pot jokes: Colorado Supreme Court declines to hear mine."