- Local
- Community
- Journalism
Support the independent voice of Denver and help keep the future of Westword free.
We're currently in the midst of National Consumer Protection Week, described as "a coordinated campaign that encourages consumers nationwide to take full advantage of their consumer rights and make better-informed decisions."
To mark the occasion, the consumer protection section of the Colorado Attorney General's Office has released its annual list of the top ten consumer complaints fielded by the office.
The total came to 9,568 complaints and inquiries — about a 10 percent increase over 2013.
And what companies, services and the like got Coloradans the most frustrated last year? Here's the AG office's photo-illustrated top ten, featuring the number of complaints in each category. Count it down below.
Number 10. Telephone (cell phones and equipment)
Complaints: 103
Number 9. Internet Shopping Services
Complaints: 107
Number 8. Real Estate Services
Complaints: 126
Number 7. Automobile Dealers, New and Used
Complaints: 148
Number 6. Payday Lenders
Complaints: 154
Number 5. Fraudulent or Unwanted Telephone Calls
Complaints: 295
Number 4. Utility Complaints (cable, telecom and satellite)
Complaints: 431
Number 3. Fraudulent or Unwanted/Spam E-mail
Complaints: 713
Number 2. Mortgage Lenders
Complaints: 556
Number 1. Debt Collection Companies
Complaints: 1371
Keep Westword Free... Since we started Westword, it has been defined as the free, independent voice of Denver, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Denver with no paywalls.
