^
Keep Westword Free
4

Readers Aren't Convinced That Frontier Airlines Has Stopped Sucking

Frontier Airlines' performance in a recent government survey was a marked improvement over its finish in recent years.

While the carrier still had the eleventh most complaints out of twelve major carriers, the numbers were halved from last year, and it ranked well in on-time arrivals.

But if the reactions of our readers are any indication, the airline has a ways to go in order to convince travelers that it's turned the corner, quality-wise.

Here are three responses that tell the tale.

Sherea Spalding writes:

Haven't flown with Frontier in years!! Can usually find better pricing, better service, and more space to sit in on other airlines. Sucks, cause they were my favorite before they were bought out.

Patrick Fitzgerald writes:

I just flew Frontier out of Denver and back, it will be my last Frontier flight. The seats are molded plastic covered in a layer of vinyl or plastic and are extremely uncomfortable. To boot, they nickel and dime you for everything. Thanks but no thanks, I'll be flying another airline the next time I want to go somewhere.

Jess Smith writes:

TERRIBLE. My last four out of four flights were extremely delayed and customer service on the plane was lacking.


I Support
  • Local
  • Community
  • Journalism
  • logo

Support the independent voice of Denver and help keep the future of Westword free.

Keep Westword Free... Since we started Westword, it has been defined as the free, independent voice of Denver, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Denver with no paywalls.

We use cookies to collect and analyze information on site performance and usage, and to enhance and customize content and advertisements. By clicking 'X' or continuing to use the site, you agree to allow cookies to be placed. To find out more, visit our cookies policy and our privacy policy.

 

Join the Westword community and help support independent local journalism in Denver.

 

Join the Westword community and help support independent local journalism in Denver.